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Blue Friday · Sale FAQ

Good to know

Everything you need for our one and only sale of the year: the free gift, gift cards, shipping and returns.

The sale

What does the 20% off sale include?

Everything. This is the only time in the entire year we go on sale, so it's the perfect time to purchase your refills, buy the new balm for your handbag and shop gifts.

Will you be back on sale later in the year?

No, this is our one and only sale of the year, and it will last a few days only.

Your free gift

How does the free gift offer work?

Any purchase of $160 or more will automatically have a Six Discovery Kit added to cart and a $50 gift card sent by email. The gift card is not active during the sale but can be used for 30 days after the sale ends.

About my gift
The Tulita Six Discovery Kit, open to show all six 2ml fragrance vials Tulita $50 gift card

The Six Discovery Kit includes all six of our best-selling natural fragrances in a travel-friendly 2ml format.

This gift also includes a $50 e-gift card that is emailed to you separately and can be used towards your favourite full-size fragrance bottle or fragrance balm after the sale.

This Discovery Kit makes the perfect Christmas gift or travel fragrance.

$50 gift cards

I have a $50 Discovery Kit gift card. Can I use it in the sale?

The 20% off cannot be combined with other offers. Your $50 gift card will be reactivated once the sale ends.

I'm purchasing gifts for Christmas. How can I share the $50 gift card?

The Six Discovery Kit is the perfect considered gift. The $50 gift card is emailed separately and can easily be shared and forwarded to the recipient of your thoughtful gift. Just be mindful that gift cards expire after 30 days. If you need longer, just reach out and we'll be happy to help.

I can't find my $50 gift card email.

It can be accessed in your order confirmation email, or it may have ended up in your spam or promotions folder. Reach out to us directly if you need any further help.

Shipping

How long will my order take to arrive?

We typically send your order the same day, but during the sale we're experiencing extremely high volume, so please bear with us as a few extra days may be needed to send out your order. We use Australia Post and most metro orders arrive in 2–3 business days.

Returns

Can I return a fragrance bought in the sale if I change my mind?

No, sale items cannot be returned. 50ml fragrances can be exchanged within 30 days for change of mind. For hygiene reasons, Discovery Kits and balms are final sale and cannot be returned or exchanged.

Changing your order

I entered the wrong address. Can I change it?

If you need to update your shipping address, change your perfume or edit other details of your order, our order edit window is open for 30 minutes after purchase. You can access this edit link in your order confirmation email. Editing details after the 30-minute window has closed is not guaranteed.

Still have a question?

Our team is here to help. Reach out and we'll get back to you as soon as we can.

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